Privacy Policy

1. Who We Are

Heritage Golf Collective is a private golf travel and member experience company based in Norfolk, England. We operate the website heritagegolfcollective.com and are responsible for the personal data you provide to us.

For the purposes of UK data protection law, Heritage Golf Collective is the data controller. If you have any questions about this policy or how we handle your data, please contact us at alan@heritagegolfcollective.com.

2. Data We Collect

We may collect and process the following categories of personal data:

• Contact information — your name, email address, and telephone number when you submit an enquiry or contact form.
• Communication data — the content of messages you send us via email or our website forms.
• Newsletter subscription data — your email address if you subscribe to our mailing list.
• Usage data — anonymised information about how you interact with our website, including pages visited, time spent, and referring URLs, collected via analytics tools.
• Technical data — your IP address, browser type, and device information, collected automatically when you visit our site.

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide information about our golf travel services.
• To send you our newsletter and updates about Heritage Golf Collective, where you have consented.
• To improve our website and understand how visitors use our site.
• To comply with our legal obligations.
• To protect the security and integrity of our website and services.

4. Legal Basis for Processing

We process your personal data on the following legal grounds under UK GDPR:

• Legitimate interests — responding to enquiries and improving our services.
• Consent — sending marketing communications and newsletters. You may withdraw consent at any time.
• Legal obligation — where we are required to process data to comply with applicable law.

5. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services — for example, email delivery platforms or analytics providers. These parties are contractually obligated to handle your data securely and only for the purposes we specify.

We may also disclose your data where required by law or to protect the rights, property, or safety of Heritage Golf Collective, our clients, or others.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry and contact data is typically retained for up to three years. Newsletter subscriber data is retained until you unsubscribe.

You may request deletion of your data at any time by contacting us directly.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate or incomplete data.
• Right to erasure — to request deletion of your personal data in certain circumstances.
• Right to restrict processing — to request that we limit how we use your data.
• Right to data portability — to receive your data in a structured, machine-readable format.
• Right to object — to object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at alan@heritagegolfcollective.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

Our website uses cookies to improve your browsing experience and to collect anonymised analytics data. Cookies are small text files stored on your device. We use:

• Essential cookies — necessary for the website to function correctly.
• Analytics cookies — to understand how visitors use our site (e.g., Google Analytics). These are anonymised and do not identify you personally.

You can control or disable cookies through your browser settings, or use the Manage Cookie Preferences panel below. Disabling certain cookies may affect the functionality of our website.